What is a PCMH? PCMH stands for Patient-Centered Medical Home. It’s not a building. Its a way of providing comprehensive evidence-based medicine, where we as your pediatric care team work in partnership with you and your child to make sure that all of your child’s medical and non-medical needs are met.
In providing a Patient-Centered Medical Home for your child, we stress wellness, healthy lifestyles, and illness prevention. We strive to be pro-active rather than reactive. The tools we use to prevent disease include a healthy diet, appropriate nutritional supplements, and family physical activity. We supply the cornerstone for a lifestyle that changes the nature of doctor visits from sick-child care to well-child care.
Beaches Pediatrics has been a Patient-Centered Medical Home since we opened our doors in 2004. However, we are now undergoing a “renovation” in order to streamline our processes and improve the way we coordinate your child’s care. Our goal is to increase the safety, efficiency, and quality of the care we provide. We hope you like the changes you see!
To achieve our goals, we are participating in the recognition program of the National Committee for Quality Assurance (NCQA). Achieving recognition through this program demonstrates that we value quality health care delivery and the most up-to-date clinical methods to ensure that our patients receive the best care at the right time.
Our team includes a board-certified integrative and holistic physician, two osteopathic physicians (also known as DOs) who are trained in integrative pediatric medicine, a clinical lactation consultant, and experienced pediatric nurses and medical assistants. This means that our team has been trained to help your child thrive—not only physically, but also academically and emotionally—and to help you as a parent manage your family’s health.
Here is what we strive to provide as a PCMH:
- Equal access to care for all of our patients, regardless of your payment source
- Coordination of the care your child receives across multiple settings (specialists, urgent-care centers, and other facilities) including behavioral health providers
- Consistent practice hours from 8:15 am to 5:30 pm, with early and late hours reserved for same-day appointments so we can see your child as quickly as possible when your child is ill and when it is convenient for YOU
- A consistent relationship for each child and their family with an identified primary care clinician
- 24/7 access to clinical advice both during office hours and also after hours for urgent concerns
- Provision of evidence-based medical care to provide your child with the most up-to-date medical advice available
- Support for your “whole child,” not just his or her body parts! We can help with behavioral concerns as well as mental health concerns, school concerns, or family issues
- Assistance in obtaining educational materials to help with either medical problems or medical coverage concerns
Our quality improvement activities include YOU as a partner in your child’s care. You can help by providing
- Your child’s complete medical history
- A complete family history to help us understand any illnesses for which your child may be at risk
- A complete social history to help us understand any background information that may affect your child’s health and well being
- Information about any other providers that your child has seen
- At every visit, an accurate update of medications your child is taking
- Your major concerns and questions about your child’s health and medical care
- Your ideas on how to optimize your child’s care
We are using the National Council on Quality Assurance guidelines for optimizing our PCMH activities. Their website, http://www.ncqa.org/Programs/Recognition.aspx, has more information about the standards of excellence we are striving to achieve.